We want you to ride your new ride, and ride it for a long time!
We are not a big ol' careless warehouse. We ride. We understand you and your needs.  We're here for you!

Shipping 

Frames and Bikes Ship Free to 48 states!

(We love you Alaska and Hawaii, but you're kind of far.)

We will ship products out as expeditiously as availability permits, sometimes as soon as 24hrs. Some items are custom ordered and may take additional time. Handbuilt wheels ship approximately one week from order.

Shipping charges for all other items are based on the shipping weight of the order. We strive to offer reasonable shipping prices. Below is the chart of shipping charges for US orders only.(except AK and HI, please email us if you're from AK or HI for a shipping quote.)

0-5 lbs = $5
5-16 lbs = $10
16-21 lbs = $25
21-31 lbs = $35
over 31 lbs = $60

International shipping cost is the actual cost of shipping. We will invoice you the shipping charges via PayPal in advance of shipping the order. This allows us to offer the best available international shipping rates. E mail us for an estimate of shipping charges.

Shipments are carefully packaged in strong cartons with an overly generous amount of packing material to ensure that your new gear arrives in tip-top shape.

Standard shipping is through USPS or UPS ground unless otherwise specified, additional charges may apply. We are happy to expedite your shipment for an extra charge. Please let us know if you would like us to quote expedited shipping.

International Orders
Due to the added costs of shipping outside the US, international shipments will be billed at actual cost. Please contact us if you would like to have an estimate of the shipping cost. We will invoice you the shipping charges via PayPal in advance of shipping the order. This allows us to offer the best available international shipping rates. It usually costs $100-$140 for a frame to Europe. E mail us for an estimate of shipping charges.

Australia and New Zealand Shipping
Recent changes in postal shipping regulations have made it extremely expensive and time consuming to ship large items such as frames, forks and wheels to Australia, New Zealand and other countries on the other side of the world. So we're not shipping them anymore. If you're interested in something smaller, please contact us for a quote. Sorry about this, we're not happy about it either.

We reserve the right to refuse any order and issue a complete refund.